Customer Service
How can we help?
Frequently Asked Questions
I have modifications and/or attachments on my boat, what cover should I order?
We’re ready to help you find the right cover for your modified boat. Please contact our customer service team at 1-800-930-2176, or email us at [email protected] for assistance.
How do I install my cover?
Installing the cover is simple and takes approximately 5 minutes. To start, simply line up the front of the cover on the front of the watercraft. Next, begin unrolling the cover towards the back of the watercraft. When fully unrolled to the back of the watercraft, begin pulling the cover over the left and right sides. Last step is to ensure you have fastened any and all straps to the watercraft to protect from wind gusts.
What does semi-custom fit mean?
Semi-custom fit means that your cover is sized for your watercraft by its dimensions: length, width, and height. The included buckle and strap system ensures you are getting a snug fit for your watercraft. We're so confident that you'll love how our cover fits your boat that we pay return shipping for incorrect sizing!
How do I maintain my cover?
Your boat cover is easy to maintain with a light hand wash. First, ensure your boat cover is tight and secure on the boat to prevent water and soap from collecting on top of the cover. Then use a soft brush to wipe away debris from the cover. Next, spray the cover with a water hose. Dilute a mild detergent like Woolite in cold or warm water and use it to lightly cleanse your cover with a sponge or very soft brush. Rinse off your cover once done and allow the cover to air dry completely. Never use heat to dry your cover. Heat tools will damage your cover and void the warranty.
How do I submit a warranty claim?
Please contact our customer service team at 1-800-930-2176 or [email protected] to initiate your warranty claim.
How do I return my cover?
We accept returns within 30 days of purchase. For more details, please see our Return Policy.
How do I cancel my order?
To make urgent order changes or a cancellation, please call us at 1-800-930-2176 within one hour of making a purchase because our orders ship fast! Therefore, please note that we cannot guarantee that we’ll be able to stop your order from shipping, as we are unable to make warehouse changes once your order begins processing.
Do you ship internationally?
No, not at this time. If you’d like to submit a request for us to open up international shipping in the future, please contact our customer service team at 1-800-930-2176 or email us at [email protected].
Our Headquarters
3909 Outland Rd
Memphis, TN 381118
United States
Phone: 1-800-930-2176
Let’s Find Your Cover
We’ll match your watercraft to the right cover.
Guaranteed to Fit Your Boat
